We listen, we discuss, we advise. Sounds obvious but we listen to your ideas, plans and objectives for your AV and Smart Home/Office needs. We then select the best solution to fit. We don’t shoehorn projects and if we feel we’re not a good fit we’ll be honest and tell you from the outset.
ITAFRICA can customize a customer care plan that will provide the service level desired at a managed cost designed to alleviate the burden of full-time employee staffing. The best feature of lover cost, 24×7 availability, guaranteed results and complete control be realized immediately with our services..
We provides on-site system administration and support activities for both government and commercial IT infrastructures. This On-Demand service provides for a senior systems engineer available on-site at the customer’s facility as needed
We will work to ensure all problems are resolved and the desired results obtained. The tasks are not complete until the customer approves and accepts. This simple philosophy of responsibility and accountability assures a new level of customer care to all projects. The customer is always guaranteed that the tasks will be completed to their satisfaction and within their budgeted resources. No surprises or disappointments.
We find alternative methods to establish a more efficient contingency and recovery plan using various scenarios for maximum readiness. We document the procedures, and extensively train your staff on the new plan. We periodically test the plans by simulating various situations or attacks on your company.