Processing on behalf of the customer's need.

Selecting hardware and software for implementing information system in an organization is a serious and time-consuming process that passes through several phases. From requirement annalists to feasibility studies and final acquisition of equipment consumes a lot of company time.

This is where ITAFRICA comes in to assist in the process of identifying the best IT product that’s suits the clients need.

  • Requirement analysis:

     We get information from our clients on the System configuration requirements, identify  and  help in decision making.

    After studying the feasibility and deciding upon the configuration, we prepare tender documents for the benefit of vendors to clarify the details of various specifications.

  • Detailed evaluation of short listed vendors

    We visit to customer sites and factory inspections as planned. If any specific performance requirement is stipulated, the offered product is to be examined at this stage through suitable benchmark tests. For benchmark tests, we may use standard benchmarks as adequate performance indicators

  • Negotiation and procurement decision:

    Because of the extensive competition, computer system vendors may offer significant concessions. We help our clients in negotiating on the price is permitted by the client.

  • Delivery and installation

    We supervise the delivery of the hardware/software to the buyer’s organization, where it is matched with the specifications mentioned in the purchase order. If conforms to these specifications, the vendor installs the system in the premises of the organization.

  • Post-installation review

    After the system is installed, a system evaluation is made to determine how closely the new system conforms to the plan. A post-installation review, in which system specifications and user requirements are audited, is made. The feedback obtained in this step helps in taking corrective decision.


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AV Installation – Salasala in Dar Es Saalam – Tanzania

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  • 1. Iterate Design

    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.

  • 2. Validate Develop

    This is where we bring the design vision to life—uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.

  • 3. Optimize Deliver

    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients—and ourselves.

We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.